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Pinpoint your
workforce

Quickly locate workers operating away from the office.

The benefits of constant communication

Improve communication in all business sectors, ultimately increasing productivity while lowering costs.

Transparency on a secure network

With our technology, a single smartphone or cellular device can revolutionize your approach to business communication.

AT&T Workforce Manager Voice Dispatch

Knowing employee locations is only half the battle; successful businesses need a way to quickly and reliably communicate with their workforce. AT&T Workforce Manager Voice Dispatch blends the communication prowess of AT&T Enhanced Push-to-Talk with precision-based intelligent tracking.Combining the power of AT&T Enhanced Push-to-Talk with the precision of Intelligent tracking results in the powerhouse Voice Dispatch tier. Managing your mobile workforce has never been easier. The software instantly improves communication in all business sectors, ultimately increasing productivity, while lowering operating expenses.

  • Increase productivity and accountability.
  • Improve customer service with more accurate job completion estimates.
  • Update management of any changes in workflow or unexpected occurrences.
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AT&T Enhanced Push-to-Talk

We make it possible to coordinate with and update your workforce in near real-time. Dispatchers can make calls from our web portal to other users of our software with the proper enabled devices. We make it easier than ever to pinpoint and update workers in the field.

  • Instantly see contacts and their availability via web portal.
  • Improve communication in all business sectors, ultimately increasing productivity while lowering costs.
  • Hold group discussions with up to 250 enabled devices.

AT&T Enhanced Push-to-Talk

Group Calls

Users can also configure group calls of up to 250 people and speak directly workers through AT&T enabled services. Users can make calls in near real-time to other AT&T Enhanced Push-to-Talk users, via the AT&T network. Keep your dispatchers aware of what your employees are working on, regardless of their location.

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Individual Calls

Speak with any AT&T Enhanced Push-to-Talk user on your network with the push of a button. Walkie-talkie style communication gets the point across quickly, without distracting your employees from the tasks they work on.

  • Quickly find employees and do more than see them; speak to them, so orders and expectations are never misconstrued.
  • Improved communications lower costs. Employees make fewer mistakes, invoices are filled out more accurately and dispatching routes are streamlined and adhered to since employee movements are always visible.

Intelligent Tracking

GPS locations can provide updates regarding worker locations via their mobile devices. The technology makes it easier for employees to document their travels during their shifts and ensure they work from the correct locations.

  • Live GPS tracking enables dispatchers to have continuous view of workers, increasing efficiency.
  • React quickly and efficiently as job directives change.
  • Improve accountability by immediately seeing who is operating from which job site.
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Intelligent Tracking

Features like geofences (virtual boundaries around landmarks, or other specified locations) provide clarity and accountability when it comes to monitoring your workforce.

With our software, you can monitor arrival and departure times, in addition to planned vs actual route utilization. Ultimately, we can provide the information needed to cut fuel costs and promote more effective dispatching.

  • GPS history serves as the visual representation of your drivers’ breadcrumb trail, revealing their movements during the business day.
  • Dispatch and re-route workers as needed with heightened visibility.
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Reports and alerts

A robust reports features gives you a platform to document the information pertinent to your business practices. Run reports as needed or even schedule reports to be emailed automatically. Reports can be used to manage employee location history or audit undesired vehicle activity.

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Keep in touch!

Support:

1-888-262-0375

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General: AT&T Workforce Manager Solution is available only to Customers with a qualified AT&T business or government agreement ("Enterprise Agreement") and a Foundation Account Number ("FAN"). It may not be available for purchase in all sales channels or in all areas. The Solution is available for use with multiple network service providers. Only Customer Responsibility Users (“CRUs”) are eligible to use the Solution. For CRUs subscribed to an AT&T wireless service, activation of an eligible AT&T data plan on a compatible device is required. Measured usage incurred in connection with the Solution will be charged as specified in the associated data plan. For use of the Solution with devices subscribed to non-AT&T wireless providers, Customer is responsible for ensuring that Customer, its applicable end users and the Solution complies with all applicable terms of service of such other wireless carrier(s). All associated voice, messaging and data usage will be subject to the applicable rates and terms of such other wireless carrier(s). Refer to applicable wireless carrier(s) for such rates, terms and conditions. A compatible device and qualified data plan is required.

Technical requirements - Additional hardware, software, services and/or network connection may be required. Additional fees, charges, taxes and other restrictions may apply. The Solution's functionality is limited to certain mobile devices and operating systems. The Solution is compatible with devices on iOS version 6 or higher and Android devices on version 3.0 or higher. A minimum 1GB Wireless Data Plan is recommended for each device. The Solution is compatible with Internet Explorer version 8 or higher, Firefox, Chrome and Safari. Not all features are available on all devices.

Coverage - Coverage is not available in all areas. AT&T wireless coverage maps are available at www.wireless.att.com/coverageviewer. Wireless service is subject to transmission limitations and terrain, system, capacity and other limitations. Availability, security, speed, timeliness, accuracy and reliability of service are not guaranteed by AT&T. When outside coverage area, access will be limited to information and applications previously downloaded to or resident on a subscribed device.

Reservations and restrictions - AT&T reserves the right to (i) modify or discontinue the Solution in whole or in part and/or (ii) terminate the Solution at any time without cause. The Solution is subject to the terms and conditions of the applicable Enterprise Agreement, between AT&T and Customer and the End User License Agreement (EULA) found at https://workforcemanager.att.com/eula, which is solely between Customer and Actsoft, Inc. As between AT&T and Customer, the Solution is offered on an “AS IS” basis. The EULA must be accepted at the time the Customer application is downloaded or before its first use. If Customer does not accept the terms of the EULA, Customer must not use the Solution. Customer must accept the EULA as the party liable for each CRU, and agrees that the CRU will comply with the obligations under the EULA, including but not limited to the limitations of use in certain countries. Customer is responsible for providing each CRU of an enabled mobile device with a copy of the EULA. The Customer and the CRU are individually and jointly liable under the EULA. AT&T reserves the right to conduct work at a remote location or use, in AT&T's sole discretion, employees, contractors or suppliers located outside the United States to perform work in connection with or in support of the Solution. Other restrictions may apply.

Customer may cancel the Solution at any time. Offer subject to change. Customer's sole and exclusive remedy for any damages, losses, claims, costs and expenses arising out of or relating to use of the Solution will be termination of service.

Data Privacy

Customer Personal Data may be transferred to or accessible by (i) AT&T personnel around the world; (ii) third parties who act on AT&T's or AT&T's supplier's behalf as subcontractors; and (iii) third parties (such as courts, law enforcement or regulatory authorities) where required by law. Customer will only provide or make Customer Personal Data accessible when Customer has the legal authority to do so and for which it has obtained the necessary consents from its end users, and will camouflage or securely encrypt Customer Personal Data in a manner compatible with the Solution. As used herein, the term Customer Personal Data includes, without limitation, name, phone number, email address, wireless location information or any other information that identifies or could reasonably be used to identify Customer or its end users. Customer is responsible for providing end users with clear notice of AT&T's and Customer's collection and use of Customer Personal Data obtained via the Solution and for obtaining appropriate end user consent to that collection and use. Customer may satisfy its notification requirements as to AT&T by advising end users in writing that AT&T and its suppliers may collect and use Customer Personal Data by providing for end user review the relevant links to the Product Brief or other sales information that describes the Solution and to AT&T's Privacy Policy at http://www.att.comn/gen/privacy-policy?pid=2506.

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